Publisher's Note This spirited book about helping and friendship features a hippo in a hot tub, a giraffe in a turtleneck, and much, much more. When a child sets out to learn what animals do when it's cold at the zoo, he encounters a most unusual zookeeper who promises him a tour. And what a surprising tour it turns out to be as she shows off her special ways of dealing with her friends' icy toes and shivering shanks.