| Details | | Publication Date: | 1994-05-01 | | Series: | McGraw Hill Logistics | | Edition Description: | Illustrated |
| Size | | Length: | 341 pages | | Height: | 9.5 in | | Width: | 6.3 in | | Thickness: | 1.2 in | | Weight: | 23.2 oz |
Publisher's Note Plan, Cost, Negotiate, and Execute Favorable Warranty Contracts. Whether you're the supplier offering a warranty or the customer receiving it, knowing its potential costs and benefits can prove crucial to your bottom line. Written by a well-known warranty authority, James R. Brennan's Warranties: Planning, Analysis, and Implementation demonstrates how to develop and negotiate credible, mutually-beneficial warranties to satisfy today's commercial and government customers alike. Establishing the criteria for a good warranty, it draws on real-world case examples to illustrate basic warranty: principles; risks; requirements; tradeoffs; costing; negotiating; administration; planning/management; and more.
Industry Reviews For suppliers or customers in either commerce or government, a step-by-step guide through the entire process of planning, costing, negotiating, and executing mutually beneficial warranty contracts. Examines common misconceptions, principles, classification, risks, and legislative and regulatory requirements for both domestic and international trade. Annotation copyright Book News, Inc. Portland, Or. Reference & Research Book News
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