| Details | | Publication Date: | 1994-03-01 | | Series: | Jossey Bass Education Series | | Edition Description: | Illustrated |
| Size | | Length: | 168 pages | | Height: | 9.5 in | | Width: | 6.3 in | | Thickness: | 0.8 in | | Weight: | 14.4 oz |
Publisher's Note Using Quality to Redesign School Systems shows how Quality principles and practices that have been used by businesses are being successfully applied to school systems. Written for education and business leaders, this book suggests how both groups can work together to improve student and system performance. Based on two hundred interviews, site visits to four companies that have won Malcolm Baldrige Awards, and visits to seven educational organizations practicing Total Quality Management (TQM), the authors explain TQM in practical terms and provide examples of how this management philosophy translates into practice in education and business settings. The authors also address the special challenges that school systems face in applying TQM and they illustrate the different ways in which innovative educators are applying quality tools and processes in their change efforts. A practical, hands-on guide, this book provides educators and business leaders with a common language so that they can begin a much-needed conversation about how to improve our schools. The concluding chapter outlines fifteen action steps that business leaders can take to support educators who are redesigning their school systems.
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