
using and understanding mathematics by jeffery o. benne

I was very unhappy with the service that I received concerning this textbook. Please allow me to explain;
First, since the cost of the textbook from the Cleveland State University bookstore was so outrageous, I had resolved to obtain the book from one of the libraries in the Cleveland area. I put in two different request at two different libraries, one a city library and one from the county library. I heard nothing from them for a total of almost two months! Finally, I contacted both libraries at seperate times and was told that I would not be able to receive the book for whatever the reason. I was not called. I finally ordered the book from Half.com, the second week in November for $73.00. I clicked on priority msiling, but for some reason, it would not take my request to receive the book asap.
I had hoped to receive the text book the same week in which I had ordered it, seeing how several classmates of mine had said that they had only had to wait two or three days to have it mailed. Unfortunatley, I did not receive the book until the LAST WEEK OF THE SEMESTER in December, the week before Finals. I did not own a book for the entire semester until it was too late to try to past the court.I have to repeat the course so that I can graduate. So, as you may guess, I am not happy with the service.
I think that for the problem that it caused me to order the textbook, the only remedy for me that would be satisfactory, would be to credit the $73.00 that I spent on this unhappy experience back to my account. I feel that this would be proper compensation.
Sincerely,
Michael LLoyd
Review ID: 10000000010295119

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