
The book my teacher required for class.
I bought this book for my Quality Management class, because the teacher required it. It is a very good book, in the fact that it is concise and explains things clearly. It is more of an overview of the general topics. It tries to cover more areas rather than explore or explain more thoroughly a few key parts to Quality Management. Overall, it is an excellent book, very good to give you a strong basis for what quality management is and how it came about.
Review ID: 10000000002081770

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