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The Heart of Change by Dan S. Cohen, John P. Kotter (2002, Hardcover)
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Author: Dan S. Cohen,John P. Kotter
Publisher: Harvard Business School Pr
Publication Date: 2002-06-01
Language: English
Format: Hardcover
ISBN-10: 1578512549
ISBN-13: 9781578512546
Product ID: EPID2196661
Description: Like the weather, the goals and directions of business change drastically and often. But with employees becoming easily set in their ways and terrified of the consequences of failure, getting them to embrace a new direction can be daunti...
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The Change of Heart
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1 of 1 people found this review helpful.
I got a confirmation email shortly after ordering this book. It is exactly what I needed. The book was shipped in a timely manner. Thank you for your prompt service.
Review ID: 10000000002962779
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Never got my book and neither an email back from sellerReview created: 10/02/09
by:
maylensiux ( 8 )
I never got my book. I tried to contact the seller by email and phone and never got an email back. His phone number send you to a voice mail saying "we are busy right now, please call back later". I want my money back!!!! What do you do in this cases where you can not contact the seller?
Review ID: 10000000013682376
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Excellent ServiceThis book was purchased for an MBA course and was delightful to read. The booked was delivered quickly and in new condition.
Review ID: 10000000013039329
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