Sony DVP-FX810 8 in. Portable DVD Player

I purchased this product in the beginnning of October 2009, I was send shipping informatin (just saying my package had been shipped) immediately after payment was made. I waited 2 weeks for my shipment- even though the seller said 5-9 buisness days. I contacted the seller to let them know I hadnt recieved anything. Days later I recieved a response saying they had checked with their post office and it was on its way. they asked if I was willing to wait over the weekend, I agreed. I waited until the following Tuesday and still no shipment recieved from cellular talk. In fact I was recieving items I had payed for 10 days after this was purchased. I tried to contact cellular talk on tuesday, wednesday and thursday. I also made phone calls to the company to find out a tracking status; no response. Finally on friday I wrote another email stating how disappointed I was in this companys lack of communication and thought it was ironic that they state in their ad's questions and messages will be answered within 3 hours on buisness days (which clearly monday thru friday are) two hours later I recieved a response "I am not sure what happened to your package and i am waiting for a response to my claim with USPS but in the mean time i can issue a refund or send you a different model DVD> I don't have anymore of this model." There was no apology for an inconvenience or anything. I wrote back and recieved an automated response from the company saying they were out of town until NOV 9th. This has been going on for a month and a half. If you have the time to wait for your item then buy from this company. Otherwise expect to be yanked around and screaming for help or a refund with no response. Its a real shame that Ebay allows members like this on here, ripping off innocent people.

The product received was what I expected. Product was in excellent condition and the shipping was extremely well packaged.

i got it for a christmas gift for my grandson . it was a very good price and just as the seller said it was