| Details | | Publication Date: | 2007-04-17 |
| Size | | Length: | 247 pages | | Height: | 7.8 in | | Width: | 5.5 in | | Thickness: | 0.8 in | | Weight: | 12.0 oz |
Publisher's Note A definitive guide to e-mail etiquette and communication addresses the fine art of composing electronic memos, notes, reports, or other communiques, answering such questions as when one should e-mail and when one should call, fax, or show up in person; how to handle sensitive issues; and the challenges of composing an effective e-mail. 250,000 first printing.
Industry Reviews "...SEND is a quick read, and if you do a lot of emailing, you'd probably benefit from it. So would the people with whom you correspond frequently. (05/06/2007)
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