| Details | | Publication Date: | 1996-10-01 | | Edition Description: | Illustrated |
| Size | | Length: | 364 pages | | Height: | 9.8 in | | Width: | 6.5 in | | Thickness: | 1.2 in | | Weight: | 24.0 oz |
Publisher's Note
Critical praise for two of the brightest lights in the retail travel industry… "Carnival attracted passengers largely because of the effort [Bob] Dickinson oversaw to change the image of cruising from a pastime for the rich to a vacation for the masses. That change in consumer perception was perhaps the single most important event in the development of the modern cruise business." —Miami Herald "Andy Vladimir, marketing superstar, living legend, award-winning professor and scholar, is known as ‘Mr. Quotable Quote’ by industry professionals everywhere. His business and academic achievements easily put him on top." —Anthony G. Marshall Dean, School of Hospitality Management Florida International University
In Selling the Sea, Bob Dickinson - the marketing genius most directly responsible for making the industry what it is today - answers all of your questions about the modern cruise industry, where it started, how it got to where it is today, and where it's headed. Dickinson and fellow industry insider Andy Vladimir take you behind the scenes at Carnival, Royal Caribbean, Princess, Holland America, and other major lines to provide a firsthand account of what makes a successful cruise line tick. They describe the revolutionary management, marketing, and sales techniques that have led to cruising's incredible growth over the past decade. And they offer valuable insights into what travel agencies can do to increase cruise sales and profits. In Selling the Sea you'll also meet many of the women and men who work in the cruise industry, from senior executives and hotel managers to cabin stewards and waiters. In their own words, these often colorful characters tell you their stories and share their valuable insights and observations on what consumers want and what it takes to succeed in the leisure travel industry. Everyone who loves cruising will savor this rare behind-the-scenes view of the business and wonder at the tremendous amount of thought, imagination, and hard work it takes to create a carefree vacation experience. Selling the Sea is also fascinating and instructive reading for anyone who hopes to succeed in the business as well as for travel agents, hoteliers, airlines, suppliers, provisioners, and others who service this exciting growth industry.
Industry Reviews
"...provides valuable insight into the management structure, marketing practices, and competitive nature of the vacation cruise industry."
Booklist - Daivd Rouse (11/15/1996)
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