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Selling by Phone by Linda Richardson (1994, Paperback) 
Selling by Phone by Linda Richardson (1994, Paperback)

 
Selling by Phone by Linda Richardson (1994, Paperback)

Publisher: McGraw-Hill
Publication Date: 1994-11-01
Language: English
Format: Paperback
ISBN-10: 0070523762
ISBN-13: 9780070523760
Product ID: EPID38012
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Details
Publication Date:1994-11-01

Size
Height:9.0 in
Width:6.0 in
Thickness:0.8 in
Weight:16.0 oz

Publisher's Note
Most salespeople spend half their working lives on the phone. This comprehensive guide helps them maximize that time for two key results-dramatically higher sales and stronger customer relationships-regardless of the product or service being sold. Linda Richardson, a pioneer in consultative selling, demonstrates how to use the phone to establish rapport; determine customer needs; get appointments; close sales; and much more. Includes worksheets to help readers test their skills and hone their teleselling techniques for all types of clients and sales situations.

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