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Salesforce.com for Dummies by Thomas Wong (2005, Paperback) 
Salesforce.com for Dummies by Thomas Wong (2005, Paperback)

 
Salesforce.com for Dummies by Thomas Wong (2005, Paperback)

Author: Thomas Wong
Publisher: John Wiley & Sons Inc
Publication Date: 2005-01-31
Series: --For Dummies
Language: English
Format: Paperback
ISBN-10: 0764579215
ISBN-13: 9780764579219
Product ID: EPID43434204
Portions of this page Copyright 1995 - 2010 Muze Inc. All rights reserved.
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Details
Publication Date:2005-01-31
Series:--For Dummies

Size
Length:392 pages
Height:9.3 in
Width:7.5 in
Thickness:0.5 in
Weight:20.8 oz

Publisher's Note
* Shows sales people, marketers, and customer service representatives how to harness the power of Salesforce.com to enhance productivity, improve customer relations, and boost sales
* Salesforce.com, which has more than 147,000 subscribers at 9,800 companies worldwide, won InfoWorld's Best Hosted Application award in 2004
* Covers navigating Salesforce.com, managing leads, understanding customers and competitors, keeping track of contacts, creating a sales forecast, managing users, creating service and support e-mails, working with campaigns, using the report wizard, and more

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