The Ropes to Skip and the Ropes to Know by R. Richard Ritti, Steven Levy (2002, Paperback, Illustrated)

Going beyond the usual technical/rational analysis of books on organizational behavior, each chapter is a fictionalized account of actual workplace happenings, and involves a continuing cast of characters whom readers come to know. Each account makes a point of its own, or illustrates theoretical material covered in the introductions to parts and sections.

For instance, why would a plant manager call a continuing series of 6:30am meetings about coordination of efforts, and then cancel them after a short while? (He effectively used negative reinforcement to reward the coordination that resulted from imposing the inconvenient meetings – aside from whatever the participants may have discussed.)

The "realness" of this text continues to draw a kind of fan mail from both students and others. As one Vice President of Sales for a nationally known corporation put it: "After 18 years in business life I only wish I had read it much earlier. Your book should be required reading for anyone embarking into any kind of organizational life . . ."