
Missing DVD?Lost DVD
0 of 1 people found this review helpful.
I bought this dvd from SysQs/SysQsystems on Dec. 4, 2007. They gave it to UPS innovations on Dec. 6, 2007 & according to the tracking number UPS dropped it off at a USPS in St. Louis, Mo. on Dec. 10, 2007. As of Jan. 9, 2008 I still have not received the dvd and no one takes responsibility for what happened to this package. The USPS tells me they have no confirmation that they ever received this package because they say whenever a package enters their facility it is given a 25 digit tracking number and that didn't happen. SysQs/SysQsystems tell me once they give it to UPS it no longer their responsibility and becomes mine. They say it was not insured so I just lost that money and package-too bad. UPS innovations tells me that if I did not receive the package by Dec. 20, then SysQs/SysQsystems is responsible. In any case, I do not have the dvd, I've been charged the amount, and my granddaughter did not get a Christmas present she requested.
Needless to say, I'm very disappointed, very frustrated, and have lost hours going back and forth talking to all parties involved.
Review ID: 10000000005078142

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