
Quatermass and the Pit DVD

I have loved this movie since I was a little kid and was happy to find it available and for a decent price. Well, it was a little higher than I wanted, but since the movie is out of print, I was happy regardless. Unfortunately, the DVD had transfer problems (little neon green blips and flashes here and there) and made watching the movie bothersome. I figure that if I am spending higher-than-average for this DVD, I want it to be perfect. I contacted Brian Campbell and he had me keep tabs on where the glitches came on. They matched what he saw on his only other copy, so he had me send back mine for a full refund. I was hoping it was just my one copy and that he could replace it with a clean copy, but that wasn't going to happen. Either way, Mr. Campbell went above and beyond the call of duty, answering my questions and emails in a very fast manner and resolving the issue immediately. If he had more movies I wanted, I would still shop from him. I put average in the rating, for although the DVD turned out to be a bit of a bust for me, Mr. Campbell was the upper echelon of customer service. I highly suggest his service.
Jack Patino
Review ID: 10000000013448493

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