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Quality on Trial by Dee Gaeddert, Maynard A. Howe, Roger J. Howe (1995, Hardcover, Subsequent Edition) 
Quality on Trial by Dee Gaeddert, Maynard A. Howe, Roger J. Howe (1995, Hardcover, Subsequent Edition)

 
Quality on Trial by Dee Gaeddert, Maynard A. Howe, Roger J. Howe (1995, Hardcover, Subsequent Edition)

Publisher: McGraw-Hill
Publication Date: 1995-01-01
Language: English
Format: Hardcover
ISBN-10: 0070305838
ISBN-13: 9780070305830
Product ID: EPID27456
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Details
Publication Date:1995-01-01
Edition Description:Subsequent

Size
Height:8.8 in
Width:10.3 in
Thickness:1.0 in
Weight:28.0 oz

Publisher's Note
In the rush toward quality improvement, many companies have assumed that TQM program automatically pay off-and that related expenses are always recouped. This pioneering book challenges those fatal notions. It exposes the root cause of failure in many quality initiatives, and shows how to implement a quality review process directly linked to financial and operational performance. A must for businesses that, despite limited resources, are eager to join the quality bandwagon-and for all managers who must bridge the gap between long-range quality efforts and short-term fiscal results.

Industry Reviews
Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and bridging the gap between long-range quality efforts and short-term fiscal results. This second edition introduces a new tool for tapping into frontline employees' expertise. Includes quotes and case example boxes, and illustrations. Annotation copyright Book News, Inc. Portland, Or.
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