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When Push Comes to Shove by Karl A. Slaikeu (1995, Hardcover) 
When Push Comes to Shove by Karl A. Slaikeu (1995, Hardcover)

 
When Push Comes to Shove by Karl A. Slaikeu (1995, Hardcover)

Publisher: Jossey-Bass Inc Pub
Publication Date: 1995-10-01
Series: The Jossey-Bass Conflict Resolution Series
Language: English
Format: Hardcover
ISBN-10: 078790161X
ISBN-13: 9780787901615
Product ID: EPID1137767
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Details
Publication Date:1995-10-01
Series:The Jossey-Bass Conflict Resolution Series

Size
Length:301 pages
Height:9.5 in
Width:6.5 in
Thickness:1.0 in
Weight:18.4 oz

Publisher's Note
Fills the rapidly-growing need for hands-on guidance in resolving interpersonal disputes in all areas of life--including the workplace, the classroom, and courtroom-adjunct programs--offering a how-to approach to mediation. This book is a valuable tool for the growing group of lay and professional mediators, including volunteers and professionals in court-adjunct programs, attorneys, teachers, and social services, along with HR professionals and managers in organizations who need these core skills areas for their work. When Push Comes to Shove covers the basic interpersonal and communications skills needed to mediate conflict, presenting a five-step mediation process, and coaches the reader through each phase. It also addresses mediation on the fly where a more structured process is not possible or called for.



In a world where disputes increasingly erupt into lawsuits or violence - at home, in the workplace, in schools, and between nations - conflict resolution skills are critical to both trained mediators and other professionals. When Push Comes to Shove offers a clear, how-to guide for lawyers, managers, human resource professionals, clergy, social workers, and anyone who wants to learn how to resolve interpersonal and intergroup disputes in all areas of life.

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