| Details | | Publication Date: | 1996-03-01 | | Editor: | D.N. Prabhakar Murthy, W. R. Blischke |
| Size | | Length: | 925 pages | | Height: | 9.5 in | | Width: | 6.5 in | | Thickness: | 1.8 in | | Weight: | 49.6 oz |
Publisher's Note
Covering product warranties, this work offers comprehensive examinations of fundamental concepts and furnishes detailed, immediately applicable results. It sets out to bridge the gap between theory and practice, and integrates the research of various disciplines that study warranty, illustrating all basic consumer warranty options.
Industry Reviews
A reference that gives a broad overview of the study of consumer
product warranty carried out by researchers from different
disciplines, linking the different research areas. Included are
chapters on basic warranty concepts and techniques for analysis;
history of warranty; warranty legislation and legal actions;
statistical, mathematical, and engineering analysis; cost models; and
the role of warranty in marketing, management, and society. Each
chapter concludes with advice and suggestions for practitioners. In
addition, areas for future research are indicated. While references
are cited in all chapters, the final chapter, a bibliography,
includes many additional references, as well as those given in the
chapters.
Annotation c. by Book News, Inc., Portland, Or.
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A reference that gives a broad overview of the study of consumer product warranty carried out by researchers from different disciplines, linking the different research areas. Included are chapters on basic warranty concepts and techniques for analysis; history of warranty; warranty legislation and legal actions; statistical, mathematical, and engineering analysis; cost models; and the role of warranty in marketing, management, and society. Each chapter concludes with advice and suggestions for practitioners. In addition, areas for future research are indicated. While references are cited in all chapters, the final chapter, a bibliography, includes many additional references, as well as those given in the chapters. Annotation c. by Book News, Inc., Portland, Or.
Reference & Research Book News (05/01/1996)
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