Philips PET702 7 in. Portable DVD Player with Screen

I did not like it(Phillips PET702 portable DVD player with screen), because I assumed that if it had a game player that the game player would work on the dvd player, but there was no place on the dvd player to plug the game player in. They gave me a phone number to call, from the Phillips company, and I did, and they told me, that that model was not meant to play games on. I sent it back and was told over the phone that I could and that I would receive a refund including return postage, and it has been almost a month since I sent it back, and I know they have receive it, but I have yet to receive my refund. I would not buy from them again, and I have not given them any feedback, and I am doubtful if I will.