
DVD purchase was a big flop
1 of 2 people found this review helpful.
Peter Pan is one of the few Disney movies we don't own. We love it and I thought I would finally buy a copy for my son as a gift. Since we've seen it several times, I know we would love the DVD if we had ever received it!
I purchased the DVD as a "buy it now", paid for it immediately thru paypal, upon notification of purchase. But 27 days after purchase still hadn't received the product. I contacted the seller 7 times via email, and called and left a voice mail once to inquire about the status of my order. I asked to obtain a tracking number, anything to give me a clue where it was or when it was coming. I received the same response every time (like an automatic email response with the same verbage)... which was basically "to wait". I finally had to call my credit card company and have them reverse the charge. It was a pain and I was very disappointed (especially since I bought the movie as part of a gift for my son and then had to purchase an alternative).
I did get some varied response after I left negative feedback. I feel the feedback portion of ebay is the most vital tool we have as purchasers or sellers. The seller wrote me asking me to withdraw my negative feedback and said that upon my withdrawal that they would then give me a refund! I had already had the charged removed, so I wasn't looking for a refund by that time, but the principal behind the fact that the seller didn't want to give me a refund unless I removed my negative feedback speaks volumes as to what type of "ebayer" this vendor is.
I would not recommend that anyone purchase from this seller, I feel it is a bit of a scam and it is vendors like that which can give a negative connotation to buying things off of ebay.
Review ID: 10000000001497047

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