Performance Consulting
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Performance Consulting by Dana Gaines Robinson, James C. Robinson (1996, Paperback) 
Performance Consulting by Dana Gaines Robinson, James C. Robinson (1996, Paperback)

 
Performance Consulting by Dana Gaines Robinson, James C. Robinson (1996, Paperback)

Publisher: Berrett-Koehler
Publication Date: 1996-02-01
Language: English
Format: Paperback
ISBN-10: 1881052842
ISBN-13: 9781881052845
Product ID: EPID499883
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Details
Publication Date:1996-02-01

Size
Length:352 pages
Height:9.3 in
Width:6.3 in
Thickness:1.0 in
Weight:18.4 oz

Publisher's Note
The traditional training process confuses training activity with performance improvement by focusing on employees' learning needs, rather than on their performance needs. Traditional programs focus on developing excellent learning experiences, while failing to ensure that the newly acquired skills are transferred to the job. Thus, to be effective, training professionals must become "performance consultants", shifting their focus from training delivery to the performance of the company and its individual contributors. Dana & Jim Robinson describe an approach suitable for use in any organizational setting or industry and with any content area. Dozens of useful tools, illustrative exercises, and a case study that threads through the book show how the techniques described are applied in an organizational setting.

Industry Reviews
Helps human resource professionals make the transition from training delivery to a focus on performance improvement, offering practical guidelines for performance consultation and a conceptual framework based on performance relationship maps. Shows how to develop partnerships with management; how to identify the performance required to meet business goals; and how to contract with management to take action to enhance performance. Includes a glossary and an annotated listing of resources. Annotation c. by Book News, Inc., Portland, Or.
Reference & Research Book News (06/01/1996)

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