
Some reservations
5 of 5 people found this review helpful.
I am a loyal customer of Panasonic products and when considering a camcorder decided on the SDR-H40 hard drive model. The camera itself is a jewel and performs very well, that's the good news. Now for the reservations, I have owned the camera now for about a month and have yet to be able to get any data OUT of the camera's hard drive and into a PC for editing. Have thrown alot of extra money at the issue that stands unresolved as we speak. Panasonic tech told me that my PC operating system (XP Media Center Edition 2005 on a Compaq PC) was not compatible with the VideoCam Suite 1.0 that comes with the camera. So decided to purchase a refurb PC with Windows XP Professional OS (recommended) and dedicate it entirely to my photography hobby. Loaded the VideoCam software and STILL the camera is not recognized! Neither Corel VideoStudio Pro X2, Pinnacle Studio Plus 9.3, or the Windows Movie Maker will recognize the camera either! Am awaiting help in resolving the issue from Panasonic and other software techs as well as my local PC tech at the moment. The movies on the camera's hard drive played directly on my HDTV from the camera are wonderful. The 5.1 surround sound and 16:9 aspect ratio video through the Home Theatre system are great. Will get the issue of getting the data OUT of the camera resolved eventually I'm sure, but at the moment am totally frustrated and at a dead end. The main trouble with tech support of any product is that the blame for the problem is always the other guy's fault.
Review ID: 10000000011973788

Thank you for voting. If your vote meets our
guidelines, it will be posted within 24 hours.
You cannot vote on the helpfulness of a review you wrote.
Your request cannot be processed at this time. Please try again later.