
Palm Service & Products in general
39 of 46 people found this review helpful.
I recently bought a Palm Tungsten T5, since I have had Pilot IIIx and V in the past. I've always have had problems with them. With the III, one day it stopped working all together. With the Palm Pilot V, I had several issues, which I will not mention due to time restrictions (it would take me quite a bit to describe and detail). Then I bought a Compaq iPAQ and I was very satisfied, but I had to constantly re-charge so I decided to buy another Palm PDA from reading some reviews. Well, I've only been with it for 4 months and I already began to have many problems. The T5 resets ALL the time and once it does this, I cannot get it to work or ever turn on, it sort of freezes and I have to hard and system reset, which at this point I loose all my data. But not even with these kinds of resets, will the palm pilot T5 actually work, it freezes again as it is "booting" up, when the round "PALM" logo is displayed. I have contacted PALM and they are not honoring the warranty and I would need to pay $165 to repair! Then I get in their sugested forums and I note that there are quite a large number of people who have the same problem with different types of Palm products, such as W, tugsten E2 and E3, Trio, etc. We all get the same error: LauncherMain.c, Line .... and they have horror stories to tell from PALM's awful service! I even had a chance to talk to a Palm rep and actualy said, and I quote .. "that is your problem now, you bought it [T5] and now you have to solve it ..." !!! I just want to make this story public so that you really thing about ever purchasing anything from PALM. If you need more info, you can contact through my e-mail: mauricio.solorzano@gmail.com. Thank you.
Review ID: 10000000001550917

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