Operations Management by Larry P. Ritzman, Lee J. Krajewski, Manoj K. Malhotra (2009, Hardcover)

Smartlearner, the seller who I received the book from, mentioned that the edition I would be getting is the International edition. That was fine with me, as I was lead to believe that it would have the same content (problems, page numbers, etc.) as the American edition. Once I received the book, however, it was a different cover, not hardcover (as mentioned in the headline), and had completely different problems and page numbers. I would be fine with this if I was able to send back the book for a refund, but Smartlearner has been unresponsive to my emails, and I will never buy from them again. Very disappointing.

I never got my item from this person. Would not reccomend. I tried contacting them about the status of my book and never got a reply, I ended up having to file a claim with ebay.

great alternative to buying the original. Some examples may be different and the question number may be different as well as compared to the U.S edition.

Shipped fast, but zero customer service after payment was made. Sent back for return and needed a response from seller. Nothing!