| ||||
*Learn more | ||||
The New Gold Standard by Joseph Michelli Ph.D., Rhodes (2008, Hardcover)
| |
Author: Joseph Michelli Ph.D.,Rhodes
Publisher: McGraw-Hill
Publication Date: 2008-06-29
Language: English
Format: Hardcover
ISBN-10: 0071548335
ISBN-13: 9780071548335
Product ID: EPID64186095
Portions of this page Copyright 1995 - 2009 Muze Inc. 
All rights reserved.
All rights reserved.
Sort by:
Reviews
Great reading for any business ownerReview created: 12/08/08
by:
) 
My purchase was to read what the standard is for the successful Ritz Carlton Hotel empire. What I did find is the book is complete and does focus on customer service in a way of forming a standard. This should be mandatory reading for college and high school students prior to entering the work force. Great reading for managers.
Review ID: 10000000009687817
Was this review helpful? Report this review
Thank you for voting. If your vote meets our Page 1 of 1
Ready to share your opinion with others? Write a Review
About eBay | Announcements | Security Center | Resolution Center | eBay Toolbar | Policies | Government Relations | Site Map | Help | |
Copyright © 1995-2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
| |
