This phone has several unique and excellent attributes that make it one of the better phones on the market. this phone was definitely designed to impress. the Clear cover flip portion is the only one of its kind on the market and it draws people's attention every time i open my phone. The sound quality is clear and the phone gets pretty good reception. While the phone is closed the second touch screen performs more simple tasks but is still very useful for VZ Navigator and Music. The only down side to the phone would have to be that it has not physical keys except for the home key. Although, this seems to be the way of the future as almost every new phone that comes out is 100% touch screen. The inner touch screen does give tactile feed back and is quite useful and easy to use. Motorola was wise and developed a very easy to use interface when it comes to touch screens, all the icons are large and can be controlled with large sweeping motions. In addition when texting or browsing the web the phone uses a simple accelerometer and is able to detect which way the phone is placed so that you can text or view the web horizontally or vertically. Overall useful phone if your into the latest technology and trends.