Motorola I450 (Boost Mobile)

Should you be considering purchasing Boost Mobile Phone there are some things you should know.You must pay the dollar to walkie even if you don't answer.If your friends bleep you and you are trying to be thrifty with your money spent on this product...well,Boost is raking it in.They charge you for taking your messages even if it's from your own phone.20 cents a minute during day time hours is outrageous.10 cents at night doesn't help when you consider most people won't call after that hour.They have no 24/7 customer care for prepaid services.If you don't need the service during certain times and decide to let the minutes run out,please note they have restrictions on the amount of time your phone can be left empty and will eventually charge you the new package price over again.And here's the biggest problem I had with them.I got my phone, hooked it up via my home phone.When I got my number from customer service,I repeated it back to her to make sure it was correct,(always do this).She stated that everything was correct and ready to go.The number was given out to friends and a few business acqaintances.I put an extra 20 dollar card in to get the bonus they told me about.It turns out I credited someone else's account because the wrong number was given to me.When I checked on my minutes and figured out what the problem was,I tried to get through to them imediately.You would think with the amount of money they are pulling in for this lousy service, they could offer customer care any time of day.I had to wait till the following morning when they put me through to 4 different people and I spent almost an hour talking,asked to speak to the manager and was told he was not on sight.The 4th person I spoke with told me he would help me by filling out a form and I should call back the following day at noon to find out if my account had been credited.I was told that they could do nothing for me and if I wanted to take the phone back that was my business but my 20$ pin card would not be given back.The same night I took the phone back to Walmart where I had to wait for two hours because they needed a particular employee to call to deactivate the phone because Boost should have done this but they didn't.They never even mentioned it.The staff at Boost Mobile obviously do not like to work.They are good at misrepresenting a company which lacks good business ethics to say the least.The manager with the skills,when he showed up at the counter,was vey pleasant,and,considering there was another person a few feet from me with same problem,decided to try to handle both of us at the same time.Although he was able to get the other person a refund,(I doubt it happens often),he could not get me one.The reason they stated was that the description was vague.I guess they felt that almost an hour on the phone with 4 inadequate employees was not enough.What,I wonder,was the reason they gave for refunding this other person,seeing as he didn't even fill out a report?Here's the clincher.I tried,without luck, to contact the person who actually owned the number to tell him about the money he would be spending answering my calls.I could not get through.He is going to be putting more money into HIS Boost account now.I've never seen such a rip off as this!If you are looking for an inexpensive way to keep in touch with family and friends,look into Cingular or Sprint.Considering the lousy service,rude employees and high price,I'm surprised Boost ranks at all in the search engines.