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The Measure of Library Excellence by Anne E. C. Norman, Despina Dapias Wilson, Theresa Del Tufo, Theresa del Tufo (2007, Paperback) 
The Measure of Library Excellence by Anne E. C. Norman, Despina Dapias Wilson, Theresa Del Tufo, Theresa del Tufo (2007, Paperback)
Publisher: McFarland & Co Inc Pub
Publication Date: 2007-10-17
Language: English
Format: Paperback
ISBN-10: 0786430362
ISBN-13: 9780786430369
Product ID: EPID63510786
Description: "Written by professionals with practical experience, this volume presents a new approach to performance assessment and improvement through the combined use of Malcolm Baldrige Critieria and the Balanced Scorecard. It walks the reade...
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Synopsis
"Written by professionals with practical experience, this volume presents a new approach to performance assessment and improvement through the combined use of Malcolm Baldrige Critieria and the Balanced Scorecard. It walks the reader through the sequential methodology of each theory, explaining the advantages of combining the two and providing guidance regarding their practical implementation"--Provided by publisher.

Details
Publication Date:2007-10-17

Size
Length:210 pages
Height:9.8 in
Width:6.8 in
Thickness:0.5 in
Weight:14.4 oz

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