I purchased thsi LG VX11000 enV to replace my 9900 model. Though I liked the 9900 model, my eyesight is not as good as when I bought my 9900 five years ago.

Function and size is mostly the same with updated features, different input jacks for data cable and charger, and of course battery is different too.

Overall this telephone works fine as it should. The one I got was a factory refurb :( which didn't thrill me at all since both the seller and I thought it was new considering the sealed NEW packaging from LG. Somehow this one was not sorted out properly when boxed.

However, according to the little yellow note tucked into the booklet, the plastics and touchscreen were replaced, but the batter that came with it was terrible! I had to buy a new one and Verizon is still grousing about refunding the difference -- though its THEIR fault as LG makes these phones for them.

Regardless, the phone functions, Verizon did extend the warranty on my phone and so for the extra cost of a battery I have some more warranty attached to it.

Overall the function is better in some respects. I don't have to go through as many machinations to listen to my music, it plays off the micro-SD card in the slot. Reads the 8 gig card no problem. I can shrink movies down to fit on there and watch them on my phone, as well as look at photos on my card, etc. There is an integrated browser, but it still uses the Verizon version of the browser which makes it hard for me to access my email.

Fit and function is good. Data cables are standard USB to USB Micro-mini B going in for charging and data and syncing. The forward screen is wonderful so now I can actually SEE who's calling me at 6:30 am instead of groping for glasses to read the teeny display on the old phone. The phone is a bit lighter but not by much. Thinner yes. I like the 3.2 megapixel camera with integrated LED flash. Excellent improvement. Wish it were 5 megapixel. The video shoots at a poor 1 megapixel I think. Maybe 1.5 I don't know for sure. It wasn't made to be a video camera anyway. Number storage and voice dial are the same. The keyboard is nice and they put a space key where you can find it (FINALLY!).

Good phone for media, music, pix, some video, and if you like to pay for streaming music and TV, fine. More power to you.

Overall I give this phone a 4.5 out of 5. I wish it had a Chrome or Mozilla browser and easier mouse pointing. Other than that, its not an iPhone, but its better in many respects. Service is inexpensive, and plentiful around the nation, so calling is easier than AT&T or Sprint.

Remember though this is not a Blackberry or iPhone so if that's what you want, do not look at this phone. But as smart phones go a 4.5 out 5.