Knowledge Management : Ec-Council ...
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Knowledge Management by Ec-Council (2003, Package) 
Knowledge Management by Ec-Council (2003, Package)

 
Knowledge Management by Ec-Council (2003, Package)

Author: Ec-Council
Publisher: Osb Pub Pte Ltd
Publication Date: 2003-11-01
Series: E-Business Certification
Language: English
Format: Other
ISBN-10: 0972936203
ISBN-13: 9780972936200
Product ID: EPID6020016
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Details
Publication Date:2003-11-01
Series:E-Business Certification

Size
Length:475 pages
Height:9.3 in
Width:8.8 in
Thickness:1.2 in
Weight:44.0 oz

Publisher's Note
Demonstrating the principles of knowledge management, this book shows how KM and CRM technologies work and how they impact the IT infrastructure. Concepts such as team building and goal setting are presented in the form of exercises that help e-commerce professionals create KM/CRM projects. Also addressed is how to align e-business strategy and technology choices. This book serves as a guide to passing the EC-Council Knowledge Management Exam 212-69.

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