
Two Years and Going Strong
13 of 13 people found this review helpful.
We have had our B-100 machine for over 2 years and have literally put hundreds and hundreds of KCups through it. We love it. It is so easy to use and it is nice mostly because my wife and daughter and I can all have our favorite flavor of coffee and tea withing seconds, and always hot.
We have not had any problems with this brewer.
I love it so much I bought a B-40 and took it to work, my co-workers love it too. The B-40 had a sensor go out after hundreds of cups in only 4 months and I called Keurig tech support. I described the problem and they had another entire machine shipped to my house. The customer service agent put the order for replacement in the system while we were on the phone, I received a confirmation email that the order was being processed in their shipping system within a half hour of getting off the phone with her and had my new machine in 3 days. Awesome customer service. Although for a $200 coffee machine you would expect good service. These machines are NICE! don't buy one of those cheep ones, you get what you pay for...
Review ID: 10000000001642967

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