Keep 'Em Coming Back by Lee Hoffman (1994, Paperback) 
Keep 'Em Coming Back by Lee Hoffman (1994, Paperback)

 
Keep 'Em Coming Back by Lee Hoffman (1994, Paperback)

Author: Lee Hoffman
Publisher: Milady Pub Corp
Publication Date: 1994-04-01
Language: English
Format: Paperback
ISBN-10: 1562531824
ISBN-13: 9781562531829
Product ID: EPID971242
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Details
Publication Date:1994-04-01

Size
Height:9.5 in
Width:7.5 in
Thickness:0.5 in
Weight:10.4 oz

Publisher's Note
Learn how to make your new clients happy during their first visit and keep them happy every time they return! This book includes tips for securing and enhancing a favorable client-stylist relationship and providing those extras that contribute to the concept of value-added service. Just some of what you will learn includes: -The secret formula for getting clients to return -How to master the skill of creating loyal clients -How to determine what your salon image is and what it can be -How to anticipate your clients' expectations and address them -How to conduct client surveys and market your salon -How to use the thirty promotional programs provided, to help your salon image, your budget, and your staffing allowances ALSO AVAILABLE AUDIOTAPE, ISBN: 1-56253-308-8

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