| Details | | Publication Date: | 1996-05-01 | | Editor: | Eric Yaverbaum, Robert L. Shook |
| Size | | Length: | 190 pages | | Height: | 7.5 in | | Width: | 7.3 in | | Thickness: | 0.8 in | | Weight: | 10.4 oz |
Publisher's Note I'll Get Back To You takes readers straight to the top, revealing the communication secrets of such sales stars as Mary Kay Ash, Wendy's founder Dave Thomas, discount broker Charles Schwab, and Prudential Securities CEO Hardwick Simmons, among many others. It distills their accumulated wisdom and experience into practical action plans, complete with sidebars with sample phone dialogue, that help others open doors and command attention for products and ideas. I'll Get Back To You steers users toward telephone sales strategies that work and away from those which are instant turnoffs.
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