
Jornada 720 -- still useful clamshell PDA
4 of 4 people found this review helpful.
Over the last 15 years I've had several Sharp, Psion, HP and Palm PDAs. None of them have been perfect, but the esentials for me remain 1) instant-on, 2) legible colour display, 3) reasonably-size attached keyboard -- the foldout ones just aren't reliable enough and require carrying a second piece plus spare keyboard batteries, 4) both Wi-Fi and dialup internet access for email, 5) desktop compatibility -- like it or not, if you use a PDA for work, people will email you Office documents, and 6) rich PIM and basic entertainment functionality that lets me leave as much other stuff at home as possible when I travel on business -- email access, daytimer, full-fledged business calculator, alarm clock, dictionary, paper files, project plans, personal notes, email log, MP3 player, games, personal reading material, etc. I want a single small device that can be used anywhere so that I can just "grab-and-go" without lugging around a laptop.
My last few PDAs have been a Psion 5, Psion 7 (a mini-laptop design with a full-VGA colour display and 95% full-size keyboard) and a Palm TX. The Psion 7 was easily the most poweful and useful PDA I've ever used, but it needs a PC to convert Office files and the conversion software for complex spreadsheets and PowerPoint was poor. The Palm TX synchs beautifully, DocsToGo handles Office files well, and it has excellent WiFi support, but the tiny screen, flaky external keyboard and lack of dial-up support (dialup may be the last resort for email, but I still need it frequently when traveling) made it more a personal device than a dependable business tool.
The Jornada 720 is sturdily built, has an interchangeable rechargeable batery pack so you can carry a spare battery if required, has a decent display that is bright and wide enough for easy reading, a keyboard that is surprisingly useable, and the best on-board Office compatibility for a clamshell PDA. I'm not a fan of Outlook, but it has good PIM funcitonality and has no learning curve if you use the PC version. Since the 720 was discontinued in 2001, you may have to save Office files in an older format before converting them, but the compatibility is pretty good and files are automatically converted by the ActiveSync synchronization as you copy them to your 720. Many file formats can be opened up with HP QuickView right on the 720, so using attachments is feasible.
Outlook compatibility is excellent; it synchronizes contacts, calendar and task info. For commmunication the internal 56k modem works fine, and I've added a Wi-Fi card in the PCMCAI slot. There is a Pocket Outlook email issue; the client software in the J720 does not authenicate SMTP servers so it may not be able to send an email with your ISP. Some ISPs, noteably CompuServe Classic, can work without this. Webmail may also be an option for you. The J720 has IE4, which is the best PDA browser I've personally used, but of course some fancy web pages don't render well. Mobile versions of websites seem to work fine most of the time.
The MP3 player is basic but works, and you can use a CompactFlash card to hold your files, email, podcasts and music. Hispeed CF cards for cameras don;t work; you need a 1X card but these are now available in capacities up to 4 GB.
All in all, the Jornada 720 is still a useful PDA, and probably the best of the clamshell designs if you have requirements similar to mine. They're also inexpensive now and easily found available on ebay.
Review ID: 10000000005131963

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