Description: Citing a 25-year study of management practices, the Gallup Organization's Buckingham and Coffman offer unconventional approaches to tackling employee-retention issues. The authors advise managers to focus on sound human-relations practic...
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Synopsis Citing a 25-year study of management practices, the Gallup Organization's Buckingham and Coffman offer unconventional approaches to tackling employee-retention issues. The authors advise managers to focus on sound human-relations practices instead of feel-good maxims and corporate perks.