
Most horrible experience with Inflatable Madness
1 of 4 people found this review helpful.
I won the Dunstan Baby dvd on November 9th. Inflatable Madness' owner, Kevin Harmon, cashed my check on November 14th. I went through a week of threatening emails about how he had to have my check immediately or he would make trouble for me on Ebay. (I don't know how much faster I could have gotten my check to him). It is now January 2, 2009 and to date, I've never received the merchandise. I sent him emails, called him several times and there was always an excuse. "We'll send you a refund," "we ran out of stock," "the dvd is in the mail," "I thought I sent it!"....every excuse in the book. Staff at Inflatable Madness was so nasty and rude.
It took 6 weeks until I finally spoke to someone at Inflatable Madness who listened to me and that person(Patrica), did in fact, send me a refund check. And then, to top this off, the most maddening thing of all, is that Inflatable Madness had the AUDACITY TO MARK ME AS WITH AN UNPAID STRIKE!!! I was very close to suing this company.
The matter is resolved, but now I have to search for the Dunstan dvd somewhere else. I do have my refund so I am completely done with Inflatable Madness and Kevin Harmon. I can't impress upon you enough to warn your customers to STAY AWAY from this Ebay vendor. This is the first bad experience I've had and it was a horror. I am an honorable citizen and pay for my merchandise immediately, timely and properly. I resent that I was turned into the bad one by Kevin Harmon. I repeat...warn your customers to steer clear of this company.
Review ID: 10000000009986807

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