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Discipline Without Punishment/the Proven Strategy That Turns Problem Employees into Superior Performers by Dick Grote (1995, Hardcover) 
Discipline Without Punishment/the Proven Strategy That Turns Problem Employees into Superior Performers by Dick Grote (1995, Hardcover)

 
Discipline Without Punishment/the Proven Strategy That Turns Problem Employees into Superior Performers by Dick Grote (1995, Hardcover)

Author: Dick Grote
Publisher: Amacom Books
Publication Date: 1995-04-01
Language: English
Format: Hardcover
ISBN-10: 0814402763
ISBN-13: 9780814402764
Product ID: EPID33022
Description: The author replaces the traditional punitive approach to discipline with an affirmative one that makes employees personally responsible for their actions. The book explores ways to build superior performance and help managers prepare and...
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Synopsis
The author replaces the traditional punitive approach to discipline with an affirmative one that makes employees personally responsible for their actions. The book explores ways to build superior performance and help managers prepare and conduct better coaching sessions. Packed with dialogs and specific guidance, it shows readers how to avoid confrontation, implement a complete disciplinary system, salvage good employees who've gone astray, recognize and reinforce good performance, and improve productivity.

Details
Publication Date:1995-04-01

Size
Height:9.3 in
Width:6.5 in
Thickness:1.2 in
Weight:18.4 oz

Publisher's Note
Grote's Discipline Without Punishment system is a proven management technique for handling the everyday problems of absenteeism, bad attitudes, and poor performance. Used successfully at such companies as Frito-Lay, Southwestern Bell, United Airlines, Exxon, and GE, this innovative approach replaces existing punitive disciplinary policies with an affirmative program that makes problem employees take personal responsibility for their actions; avoids confrontational, anger-provoking situations that can damage relationships and sometimes even lead to violence and salvages potentially good employees who have gotten off the track. The book provides a complete explanation of the philosophy and mechanics of Discipline Without Punishment. In keeping with the author's overall positive approach, early chapters focus on ways to recognize good performance and techniques for solving people problems before they require disciplinary action. Grote next explores how to prepare for and conduct coaching sessions, with emphasis on problem-solving and enhancing relationships. Packed with sample dialogues, detailed flowcharts, and specific do's and don'ts, this valuable guide covers every aspect of putting Discipline Without Punishment to work in your organization - from gaining management and employee buy-in, to creating, administering, managing, and maintaining the system. It even supplies a chapter on termination - when all else fails - that makes the process as painless as possible for both the company and the employee.

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