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Difficult Conversations by Bruce Patton, Douglas Stone, Sheila Heen (2000, Paperback)

 
Difficult Conversations by Bruce Patton, Douglas Stone, Sheila Heen (2000, Paperback)

Author: Bruce Patton, Douglas Stone, Sheila Heen
Publisher: Penguin Group USA
Publication Date: 2000-04-01
Language: English
Format: Paperback
ISBN-10: 014028852X
ISBN-13: 9780140288520
Product ID: EPID265863
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Details
Publication Date:2000-04-01

Size
Length:250 pages
Height:8.0 in
Width:5.3 in
Thickness:0.5 in
Weight:6.4 oz

Publisher's Note
The authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a tricky client to telling someone "I love you." Reprint.

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