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Difficult Conversations by Bruce Patton, Douglas Stone, Sheila Heen (2000, Paperback) 
Difficult Conversations by Bruce Patton, Douglas Stone, Sheila Heen (2000, Paperback)

 
Difficult Conversations by Bruce Patton, Douglas Stone, Sheila Heen (2000, Paperback)

Author: Bruce Patton, Douglas Stone, Sheila Heen
Publisher: Penguin Group USA
Publication Date: 2000-04-01
Language: English
Format: Paperback
ISBN-10: 014028852X
ISBN-13: 9780140288520
Product ID: EPID265863
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Details
Publication Date:2000-04-01

Size
Length:250 pages
Height:8.0 in
Width:5.3 in
Thickness:0.5 in
Weight:6.4 oz

Publisher's Note
The authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a tricky client to telling someone "I love you." Reprint.

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