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Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless by Jeffrey Gitomer (1998, Hardcover) 
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless by Jeffrey Gitomer (1998, Hardcover)

 
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless by Jeffrey Gitomer (1998, Hardcover)

Publisher: Bard
Publication Date: 1998-09-01
Language: English
Format: Hardcover
ISBN-10: 188516730X
ISBN-13: 9781885167309
Product ID: EPID846600
Description: The bestselling author of THE SALES BIBLE explains how any business can achieve success by inspiring customer loyalty through topnotch customer service.
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JEFFREY GITOMER AUTHOR OF "THE SALES BIBLE"
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Customer Loyalty is Priceless
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Synopsis
The bestselling author of THE SALES BIBLE explains how any business can achieve success by inspiring customer loyalty through topnotch customer service.

Details
Publication Date:1998-09-01

Size
Length:288 pages
Height:9.5 in
Width:6.3 in
Thickness:1.2 in
Weight:20.0 oz

Publisher's Note
A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful checklists, inspiring stories, and thought-provoking self-tests.

Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert "satisfied" customers into "loyal" customers.

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