Creative Technology Zen Touch (20 GB) MP3 Player

This MP3 player seemed great until it froze on me 6 months after purchasing it. It was never dropped or handled aggressively and was not used very often. There is a reset button for that reason, but it did not solve my issue. I took it back to the store from which it was purchased and I was told the hard drive had crashed. Unfortunately the ZEN only comes with a full 30 day warranty, I would have to pay to send back to Creative for the hard drive replacement which cost nearly as much as the unit itself. I was pretty disapointed, I have many friends with other MP3 players that have never had any problems. I guess if the product has a built in reset button just for the reason of freezing and only a short warranty, that should have been a clue. --Lesson learned.

I love this music player, it has tons of battery life, is easy to use, loves the p.c. and takes a licking and keeps on ticking.
I also have a 20g ipud and can honestly say that this is a far superior product, it has 4 times the battery life, and when used in conjunction with a windows based operating system is extremely user friendly.
My only bitch is that the amount of accessories available is quite limited when compared to the ipud.

I searched forever before purchasing a mp3 player. I needed one that had a lot of space, good battery life, and most of all a good price. The battery life on this mp3 player is amazing. I think it is the longest of any one out there. The price is great and I have had no problems with it reseting or losing songs. The CONs to this mp3 player is that sometimes the computer does not recognize it. I have to unplug and replug to get it to recognize it. Minor problem, but still annoying. Also the touch pad is a little over sensitive to touch even at the lowest setting. Again...just annoying, you get use to it after awhile. Also if you go to play just one song it adds the whole album to the playlist...again annoying.

I also have an Iriver H10 (5gb) and the Touch blows it out of the water as far as functions on the actual mp3 player which was my main concern. You can even delete songs off the mp3 player without the computer and create playlists (although playlist creation setup is not ideal). The price is the best part...Ipods are way over priced and this is a steal at around $180 or so. I say go for it!!!

this is the first mp3 player i ever purchased. i also have had a creative zen micro, creative zen vision:m, and an ipod.

so it's safe to say my experience with creative is a little extensive.

the touch is fantastic for its time. it's hefty for sure, but it does not feel cumbersome. the metallic back cover makes you feel like you're holding something that will not break easily. being the owner of an ipod as well.. i appreciated that. the creative menus are superb. i LOVE the find option while browsing artists or albums. it skips you right to a letter rather than clicking my ipod scrollwheel downdowndown too fast upupup et cetera. the battery life is RIDICULOUSLY good, a full charge kept me for days. something i don't believe any players have beat as of yet.

the sound quality is excellent. some enjoy the dedicated volume buttons on the left side, some really do not and would rather it be integrated into the main player controls, i.e. the ipod. creative's included software is something most of their customers will love to hate, i think. can't really explain why though, so make that decision for yourself.

i had my player for two years before it finally froze to death. the last few months it wasn't being treated well, so. you know. i don't blame it. the creative zen micro i've had needed to be sent back because the headphone jack eventually stopped working. the zen vision:m i had needed to be replaced in the first week because i knew i had a defective product.. it would randomly freeze while transferring music and need to be reformatted/reloaded with songs. huge hassle. the new one works fantastically though, and has a MULTITUDE of improvements.

if you're looking for a good deal, you can probably get the zentouch for pretty cheap at this point. if you've got the extra cash and want the most for it.. creative zen vision:m. give it a look.

I got this unit off eBay and I have to say that I am very happy with the product.
This product has good reviews from reviewers and users alike.
Very sturdy in construction. The touch scroll requires abit of getting use to. Battery is excellent. Too bad there is so much hype about the iPod that 3rd party manufacturers do not make accessories for Creative mp3 players.

Everything that has to do with mp3 players now a days seems to revolve around the Apple Ipod. Well comming from an ower of an Ipod and a Zen I know there is no competition. The Creative Zen has amazed me from day one; the touch pad, music compression, sound quality, and price. The Zen has beat out the Ipod in all these categories. Excellent buy, you get every penny worth with this one.
-h3adnahg00d

Santa left The Zen Touch for me under the tree and I love it. It's easy to use and very solid, I don't feel like I'm going to break it. I can down load music from most anywhere.

I'm glad Santa reads the reviews and didn't get me an I-pod.

I ordered one of these baby's as soon as it came out. Well before then I was number 2 on the preorder list directly from creative. I have done the same with the zen vision and I can't wait for it come in 2 days though I wasn't on the pre order list. Well the zen touch is an incredible device I had no problems with it except for the occasional freezeing after the reset button got dislogged and I had to use a paper clip to hit it. I had to return it do to the paper clip damaging it after hitting it so much for resets. but I own a second one and so far no problems with the reset button falling off ethier I love it.

I won the item and when I wanted to pay, there was a message to
contact seller for total price w/ shipping. I sent several e-mails
but got no responce. The time limit passed and I dismissed the aution
as a mismanaged, unorganized mess. I went on to win another of the same
type of player and am very happy with it.
I avoid this sellers autions and do not know how someone can condut business
in this manner. Customer service and communication (not to mention follow through) is all there is.

I do not reccomend this seller!

What a great product. I opened the package loaded the software and within minutes I was ripping my CD's and loading them on to this compact player. The battery life is phenomenal and I have never had the unit lock up. Other family members have the newer (and smaller) Zen Micro and wish they had mine.

great piece of technology. nice layout and nice blue backlight. the long battery life is amazing. a must buy

this player is highly reccomended by me. easy interface, touch scroll is just cool, holds plenty of mp3's and or data, nomad explorer software sees player as a storage device so you can drag & drop your files with ease acrost the quick usb connection. battery life is outstanding!

provided case is a little unhandy.
earphones are uncomfortable.

I love this player!

My husband got an ipod nano for xmas last year. We used it but I LOATHE iTunes. It's not compatible with anything else and synchronizes and then crashes my Sony Vaio system which is new all the time. then it doesn't recognize me and gives errors... After 6 months I got myself a Creative Zen. My husband loved that it was compatible with Rhapsody (iPod IS NOT), and now we don't waste $1 a song on itunes.. we pay $15 a month and download THOUSANDS of songs without worrying what the tab was. And the system on Rhapsody is SO MUCH BETTER. My husband's ipod is sitting around somewhere, we actually hate it. It skips and we had to fix that... hasn't happened with my 4G Creative yet. Then my husband TOOK MINE. So here I am buying myself my own Creative - now a 20 GB that no one else can use.

Give up your iPod and enjoy TONS MORE MUSIC for less money with a BETTER MP3 player. You'll thank me later!

At first I couldn't use it because the drivers were not compatible with my computer. After struggling thru Creative's customer service a few times, I finally was able to get the correct drivers and download my music. Now I have a long way until it will be full, have approx 1000 songs on it and only 1/4 full. It plays for 3 days at work before charging. Don't know what I would do without it. Would recommend it to anyone who wants it for their office. Too big to exercise with, have a small one for that. Really do like it and would recommend to anyone. Great purchase.

Unit had a problem, seller had me send mine back, and he sent me out a new unit, no problems. Easy to get a hold of as well.

The first unit did not load, another one was sent, it's just what I was looking for, plenty of memory, great sound and easy to use.

I bought this item on Ebay as I wanted a 2nd MP3 player. I purchased (retail) the "newer" version (Creative Micro Zen - 6gig) for work. I do corporate chair massage and it helped A LOT to have LOTS of soft jazz music playing for the clients. I enjoyed it as it doesnt repeat every 90 min (typical burned CD).

The downsides to this item are: Rhapsody doesnt acknowledge it when plugged into laptop. Windows Vista (piece of junk operating system) doesnt acknowledge the unit either. I've had to plug ZEN TOUCH to the desktop using Windows XP to tsf music using Media Player. Another drawback is the unit does not recharge when plugged into PC (where the Micro Zen does). SO, you have to use the AC adapter to charge battery.

The upside is capacity. I have EVERY CD I own stored on the 20gig unit with LOTS of room to spare. There are even a few books I purchased from Audible.com

I had heard one of these before and liked it. My son bought an Ipod, I was not impressed. I live in Maine with ever changing weather conditions My Zen has not failed yet. I'm listening to my blues and my son will say crap my batteries are dead, not me they keep on going. Great product, great results. Buy one!

The player is great it holds alot of mp3s and even more wma files. I like the player alot my next player will be the Creative Zen Touch 40 gig

Dislikes

The player is alittle big. Hey it alright i still won't have any other

My Zen! It's the single best toy I've purchased in years! It's aesthetically pleasing, easy to use, simple instructions, great battery life, and the sound is fabulous. I'm a neophyte to downloading music having just reconciled myself to no longer purchasing CDs. This was a snap. The only downside to the unit is the silly case that comes with it. Otherwise, I love my ZEN.

I work at a department store and often sell iPods to folks since it's the only high end MP3 player we sell. Well...as I often tell people, the only difference between an iPod and other players is the name and a few trendy features. When it came time for me to purchase my own digital music player, I did some research and stumbled upon the Creative line of MP3 players. The 20 gig Zen Touch seemed to be the perfect solution for my needs and was rated highly by many satisfied users. So, I went out and bought one first for my signficant other and then one for myself.

The player itself is stylish enough for those who care about that sort of thing. It has a touch/slide pad instead of the touchwheel that the iPod boasts, but it operates on the same principal. When you select the menu button you can scroll up and down by sliding your thumb along the slide area. It took a little getting used to before I was able to figure out the right amount of pressure and speed for the easiest use, but I really like this feature. The player is a big bigger and heavier than an iPod but still small enough to tuck into your pocket or to attach to your belt with the nice case that comes with it.

The Zen also came with Creative software for ripping CDs, coverting files into either MP3s or WMA files and for managing the Zen's playlists. I wasn't as impressed with the software as I was with the actual player and haven't had any luck using the CD ripping function. However, Windows Media Player (which is a free download from Microsoft if you don't already have it) works just fine with the Zen and the Explorer program that allows you to manage your files. I find the Explorer to be easy to use. While I'm not a beginner with digital devices or software, I don't see any serious issues for anyone who takes the time to read the directions for this player and its software.

The battery life of the player is advertised as 24 hours and I haven't had any issues with the battery not holding a charge or lasting less time. The player also comes with a handy AC charger (unlike the iPod, which only has a USB charger and makes you purchase the charger separately) and it takes no more than four hours to fully charge the battery.

The player also comes with a set of earbuds that work adequately but I went out and bought some studio earphones for about $20 that sounded fantastic with the Zen.

I did experience the Zen freezing up on me and refusing to fully boot up or power off, but before I panicked I remembered reading about a reset function. I found a sewing needle and poked it into the reset hole on the player and the player rebooted and has worked fine ever since.

The 20 gig Zen touch holds 10,000 songs and can also hold data that you might want to move from one computer to another without burning a CD or purchasing an additional storage drive. It doesn't display photographs, but for the person who wants a decent digital music player without all the fancy bells and whistles that the iPod comes with and at a much better price, I recommend this product.

Player arrived today in great condition. I had to "cleanse" it of it's previous music library, as someone had some very nasty stuff on there. But, all of the features worked great and I have it ready to go. Thanks for providing a great quality product.

Portability, Capability, Price, and Performance were all part of the decision to purchase this player. This device meets all of those requirements.