
Great features, but has a near-fatal flaw
17 of 17 people found this review helpful.
The Canon GL2 has produced a love/hate relationship. There are lots of things to love: 20x optical zoom, picture quality, manual controls and light weight. But what is to hate makes me hesitate to recommend this unit and that is its notorious "Remove Cassette" error message.
Do a Google search on "Remove Cassette GL2" and you will see no shortage of complaints and bitterness directed at Canon for this problem, which they have never acknowledged. This problem shows up suddenly and without warning. When you go to rewind a cassette, it will spin at slow speed then jump to high speed. When it kicks into high speed, it will stop almost immediately and flash "Remove Cassette" in red. You then have to remove the cassette. You can try inserting it again and rewinding, but more often than not, it will not get you far.
No amount of cleaning will work. It happened to me within 5 months of light usage. It can happen earlier or later but the solution is always the same: send it back to Canon and go without it for 3 weeks. Try that if you shoot for a living.
You would think that Canon would own up to this problem and give some kind of extended warranty on this fix, but no. This leaves behind a trail of disgusted and angry owners. What mitigated my situation was that I started using Focus Enhancements' FireStore FS-4 video hard drive, so I didn't have to deal with tape. Good riddance. Still, I was very unhappy with this glaring defect.
If it weren't for this near-fatal flaw, I would have no problem recommending it. The 20x optical zoom is unmatched by other units in its class. The picture quality is superb - with its proprietary "Frame" mode, it comes close to mimicking the Holy Grail of the film look.
While not progressive and certainly no substitute for it, the Frame mode is an honest attempt at coming close to it, and it does make a positive difference.
This unit is light and compact enough for me to stuff it into my daypack and carry it on the plane as carry-on with no problems. At a big event, I eyed a professional's camera, wishing I could try it out. In the same instant, he was looking at the GL2, saying, "You don't have to carry this around all day." Point well-taken. You're not going to be scraping the knuckles of one hand after an all-day shoot with the GL2.
The other problem with the GL2 is its low-light sensitivity. It's not as good as several others in its class. This means you wind up increasing the gain (and hence the graininess) of the footage.
I have used the GL2 for weddings, parties, recitals, performances and family vacations. It gives me the chance to produce great video.
So if you decide to buy one, especially on eBay, be sure to ask the seller if it has the "Remove Cassette" error message problem. My second GL2 has not had the problem yet. So it is a mixed bag.
Review ID: 10000000003252399

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