
Terrible Product & Customer Service
4 of 4 people found this review helpful.
I recently bought a IPOD from Denver IPOD Supply Company and it was suppose to be factory sealed. Well first of all the product was sealed with a white label, but not factory sealed. I did not have a chance to open the product immediately. When I did open the product, it would not power up. I have never owned a IPOD, so I figured I would charge it to see if it would then power up. When the IPOD was charging, the display was black, but you could see that it said do not disconnect. It said this for several days. So I left it charging. Finally I just went ahead and disconnected it, and it still would not power on, or power off, and the display had a line in it. So needless to say I contacted the Denver IPOD Supply Company, and they are now telling me too bad, they have a 7 day return policy! I should have known better, when they sent me the IPOD and it came with a notice with RED BOLD ALL CAPS writing that said "WARNING: DO NOT LEAVE NEGATIVE OR NEUTRAL FEEDBACK BEFORE CONTACTING US FIRST. LEAVING US NEGATIVE OR NEUTRAL FEEDBACK VOIDS THE RETURN POLICY!" No where on this paper does it say that there is a 7 day return policy! Whatever you do, do not purchase an IPOD from this company. They clearly are selling defective merchandise!
Review ID: 10000000010850238

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