
AT&T 8525 smart phone

I bought the AT&T 8525 because it had the largest, most professional-looking keyboard for texting. For someone who wants a QWERTY keyboard, it seemed the best way to go. I'd researched on web sites and tried out phones in stores, and decided on this one for that feature. It is a good phone in that regard. However, as I'd feared when it comes to a device that tries to be good at too many things, there are drawbacks. The keyboard tends to slide when you want to use the phone as a camera, so you have to really use your hands to hold the phone together for picture-taking. Many of the menus are organized in such a way that it is not simple or intuitive to get to the functions you want. I've yet to find an easy way to get to voicemail or to text a message to someone who is not already a contact. The internet works pretty well, but sometimes it overwhelms your other phone functions. It is convenient to look at your phone screen and see how many regular internet messages you have, but unlike using computers to check your email, clicking on the email either through the phone or through a computer does not have a universal effect. The message shows up unread elsewhere. Messages read via computer do not show up as read on the phone, so you have to open each message twice -- once on a computer, another time on the phone, unless you just leave the message unopened on your phone. The phone is extremely sophisticated and multifunctional, so much so that it's overwhelming at times. For example, unless you hold the blue button on the slide-out keyboard to use the keyboard numbers to dial, you have to use the touchscreen to dial. Because the numbers disappear quickly, any time you access one of those "touch 1" automated messages, you have to reactivate the screen, and I had to experiment around for a while before I discovered you have to hit the green phone key to make that happen. I haven't discovered a way to modify the length of time that the screen stays active.
I can't compare it to other smart phones because it's my first, although a few years ago I bought a BlackJack and hated it instantly, took it back to get just a regular old phone. The BlackJack keys were tiny and dialing was tedious. It's a pretty cool phone, but whether other ones are harder, easier, more intuitive, etc., I cannot say. The keyboard is nice. When the internet is on, it draws power quickly and the phone needs to be recharged a lot, plus it takes a long time to fully recharge the battery. It wasn't really made for someone like me. What would I like? I'd like a keyboard such as it has, that slides into position and doesn't slide around at all unless you make it; a numeric keypad that isn't just a touchscreen pad or requires holding a separate key to make the numbers work; and an easier way to access phone functions without all those apps and other programs clogging up -- menus that are easier to access. The little "x" in the upper right corner to exit the current screen is small and hard to reach.
But it is still a marvel of technology and accomplishes an amazing number of tasks quite well.
Review ID: 10000000013798533

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